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Our Story
Citizen Atelier is one of the world’s leading online art galleries offering an extensive collection of contemporary photography and art prints. The Atelier has been recognized by international publications, including Vogue, Architectural Digest and Elle Decor.
Each piece is custom made with careful attention to detail and craftsmanship to ensure the highest quality print.
If you have any questions, please contact [email protected]. Our online customer service centre is open 7 days a week from 9am-5pm. We will gladly respond to your queries within 24 hours.
SHIPPING INFORMATION
Shipping Costs
Citizen Atelier ships worldwide. Flat shipping rates for this piece are as follows:
- US $35CAD
- CANADA $35CAD
- EU $25CAD
If you are based in another country, please contact us at [email protected] for a custom quote.
Unframed pieces will ship via FedEx Ground. You will be notified via email with a tracking number when your piece ships.
Shipping Times for Unframed Prints
Shipping times for unframed pieces:
As each print is custom made and signed by the artist, it will ship directly from the artist's atelier in Spain after 5-10 business days.
For more information on shipping times for framed pieces, see our “Framing” Tab.
SATISFACTION GUARANTEED
We want you to be 100% satisfied with your purchase.
If for some reason, you don't love your artwork, please get in touch with us at [email protected]r.com and we will do everything we can to address it. Given that the Atelier is an online marketplace and each piece is made to order, every return is dealt with on a case-by-case basis.
Framed pieces are final sale.
CUSTOM FRAMING INFORMATION
Framing Details
We've partnered with our friends at Simply Framed to offer the highest quality custom framing. Each framed piece arrives carefully packaged at your door, and ready to hang!
Framing is available for all orders within the Continental USA and Canada. We've selected beautiful hardwood frame mouldings in black, natural maple and white with a matte finish. Features:
- UV-blocking plexiglass, which protects against 89% of UV rays and 92% light transmission
- Dry mount to archival foamboard
- Protective paperback finish
- Hanging hardware + nails
- Hanging and care instructions
Frames do NOT have a mat. To get a quote for frames with a mat, contact [email protected]. Frames add approximately 3” to both the width and height of the piece.
Shipping time for Framed Prints
Continental USA: Please allow an additional 4-10 business days for framing and delivery (it takes Simply Framed 4-5 days to frame your piece of art, and 1-5 business days for delivery).
Canada: Please allow an additional 8-15 business days for framing and delivery, depending on customs (it takes Simply Framed 4-5 days to frame your piece of art, and 1-5 business days for delivery).
You will receive a note via email once your print has shipped from the framers.
40″ X 60″ framed prints require white glove delivery. The delivery carrier will call a day ahead to deliver to your doorstep.
Please Note
Framing is not available for any international countries, P.O. Boxes, Alaska, Hawaii, Puerto Rico or Guam. Framed prints will be shipped by Simply Framed from their headquarters in Maumee, Ohio.
HOW WE WORK
Our Story
Citizen Atelier is one of the world’s leading online art galleries offering an extensive collection of contemporary photography and art prints. The Atelier has been recognized by international publications, including Vogue, Architectural Digest and Elle Decor.
Each piece is custom made with careful attention to detail and craftsmanship to ensure the highest quality print.
If you have any questions, please contact [email protected]. Our online customer service centre is open 7 days a week from 9am-5pm. We will gladly respond to your queries within 24 hours.
SHIPPING
Shipping Costs
Citizen Atelier ships worldwide. Flat shipping rates for this piece are as follows:
- US $35CAD
- CANADA $35CAD
- EU $25CAD
If you are based in another country, please contact us at [email protected] for a custom quote.
Unframed pieces will ship via FedEx Ground. You will be notified via email with a tracking number when your piece ships.
Shipping Times for Unframed Prints
Shipping times for unframed pieces:
As each print is custom made and signed by the artist, it will ship directly from the artist's atelier in Spain after 5-10 business days.
For more information on shipping times for framed pieces, see our “Framing” Tab.
SATISFACTION GUARANTEED
We want you to be 100% satisfied with your purchase.
If for some reason, you don't love your artwork, please get in touch with us at [email protected] and we will do everything we can to address it. Given that the Atelier is an online marketplace and each piece is made to order, every return is dealt with on a case-by-case basis.
Framed pieces are final sale.
CUSTOM FRAMING
Framing Details
We've partnered with our friends at Simply Framed to offer the highest quality custom framing. Each framed piece arrives carefully packaged at your door, and ready to hang!
Framing is available for all orders within the Continental USA and Canada. We've selected beautiful hardwood frame mouldings in black, natural maple and white with a matte finish. Features:
- UV-blocking plexiglass, which protects against 89% of UV rays and 92% light transmission
- Dry mount to archival foamboard
- Protective paperback finish
- Hanging hardware + nails
- Hanging and care instructions
Frames do NOT have a mat. To get a quote for frames with a mat, contact [email protected]. Frames add approximately 3” to both the width and height of the piece.
Shipping time for Framed Prints
Continental USA: Please allow an additional 4-10 business days for framing and delivery (it takes Simply Framed 4-5 days to frame your piece of art, and 1-5 business days for delivery).
Canada: Please allow an additional 8-15 business days for framing and delivery, depending on customs (it takes Simply Framed 4-5 days to frame your piece of art, and 1-5 business days for delivery).
You will receive a note via email once your print has shipped from the framers.
40″ X 60″ framed prints require white glove delivery. The delivery carrier will call a day ahead to deliver to your doorstep.
Please Note
Framing is not available for any international countries, P.O. Boxes, Alaska, Hawaii, Puerto Rico or Guam. Framed prints will be shipped by Simply Framed from their headquarters in Maumee, Ohio.
